Outsourcing key business functions is not a new concept. Traditionally companies have looked beyond their own resources to cost effectively obtain expertise outside their primary line of business. Now because of the increased dependence on technology, businesses see the importance of ongoing maintenance and strategic planning and are applying the concept of outsourcing to their technology infrastructure.

1st Class Computer Solutions provides the ideal blend of services to meet the specific technology needs of small/mid-size businesses. 1st Class Computer Solutions delivers an array of services such as ongoing network maintenance and support; remote management services; strategic project planning and implementation; and on-call response services.

Service Methodology and Support Systems

1st Class Computer Solutions clients benefit from our service and support systems which make technology operations efficient and cost effective. Our service methodologies ensure results, reduce project time, and minimize business disruption.

Methodology– 1st Class Computer Solutions applies proprietary tools and approaches built on years of vast client experiences to deliver the benefits of technical expertise, vertical market competency, a deep knowledgebase, and high-level customer service.

Documentation– System documentation is a key component to effective IT management. We provide our clients with the industry’s most thorough network documentation in a variety of formats.

Technical Depth & Breadth– 1st Class Computer Solutions possesses a deep understanding of IT infrastructures. The unique nature of our IT consultant network ensures that any and all technology currently in use is well supported.

Account Management– 1st Class Computer Solutions’ multi-layered account team of technical experts, strategic advisors and client operations personnel provides complete accountability.

Strategic Reviews– 1st Class Computer Solutions conducts review of client systems to ensure the technology investment matches the client’s planned growth and evolution.